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©2019 by L'MOMO      TERMS OF SERVICE      SHIPPING POLICY      RETURNS POLICY      PRIVACY POLICY

SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends, Canadian holidays, or banking holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

SHIPPING RATES & DELIVERY ESTIMATES

Versace offers standard ground and expedited shipping to Canada.:

DHL Standard - $0.00 (4-7 business days)
DHL Second Day Shipping - $30.00 (1-3 business days)

Successful order receipt requires a signature from an adult over age 21.  Packages are only delivered from Monday to Friday. American shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates. Shipping, duties, taxes and applicable fees are nonrefundable. We do not ship to APO/FPO addresses, or to PO Boxes. 

Express delivery orders must be placed by 11 am EST in order to be shipped the same day. Please note that all orders are subject to method of payment verification, and if we are unable to verify your purchase in time this can delay your shipment.

L'MOMO will only deliver packages to the address that was requested when your order was placed. L"MOMO does not re-route any packages and does not offer DHL location pickup services.

SHIPMENT CONFIRMATION

You will receive a Shipment Confirmation email once your order has shipped.

CUSTOMS, DUTIES AND TAXES

L’MOMO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

L’MOMO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 
Please save all packaging materials and damaged goods before filing a claim.